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Meet Tj Malamule

TJ Malamule, CCSP is a Chief Amazement Officer (CAO), Executive Coach and Keynote Speaker at Future CX which prepares today’s workforce for tomorrow’s workplace.

As a customer experience and employee engagement expert, TJ works with companies that want to build loyal relationships with their customers and employees. His focus is on companies that deliver astounding customer experience, creating customer loyalty and employee engagement.  TJ is a thought leader on the transformation of customer relationships and the future of services marketing. He excels in inspiring companies to become true customer-centric organizations in this high-speed digital world.  Using his natural talent as an entertainer, he connects with his audience while delivering relevant and hands-on advice that changes lives and bottom lines. He is the author of Stand Out or Don’t Bother and Supercharge your Destiny which both 

articulate his passion for people development and peak performance.  TJ spent over 10 years in the study of Neuro- Linguistic Programming (the relationship between the brain, language and psychology), Strategic Branding and Organizational Development. He uses these to help his clients with engagement, customer centricity and future of work and brand trends.  When you hire TJ to present a customer service or employee engagement keynote speech, your audience will leave with tools, ideas and concepts that they can use immediately. He doesn’t just address his audience – he captivates them, inspires them and motivates them to new heights of personal and professional achievement. He promises to deliver one of the most igniting and memorable speeches you and your audience will ever experience!

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